Menu

Roadside Assistance from Mackay Mazda

  1. Home
  2. Service
  3. Roadside Assistance and Insurance
Facebook Twitter

Mackay Mazda Roadside Assistance gives you peace of mind

Day or night, city or country, Mazda Roadside Assistance is there when you need it.

Mazda Premium Roadside Assistance

Mazda Premium Roadside Assistance is now included with the purchase of all new Mazda vehicles on or after April 1st 2019. Whether it’s a flat battery, locked-in keys, accident support and flat or damaged tyres, we’ve got you covered, day or night, city or country. With Mazda Premium Roadside Assistance, help is always there when you need it.

To access your Roadside Assistance simply visit the Mazda Australia Roadside Portal or call 1800 034 411.

For more information about Mazda Premium Roadside Assistance, please read the full Terms and Conditions.

What's Included?

Roadside Assistance

Flat Batteries

If there’s a battery problem, we’ll test, jump start or coordinate a replacement.

Roadside Assistance

Emergency Fuel

If your fuel runs out, we’ll provide you with enough to get to the nearest petrol station.

Roadside Assistance

Flat Tyres

If you have a flat tyre, we’ll replace it with your spare, or if need be transport you to a repair facility. 

Roadside Assistance Inclusions

Lost or Locked Keys

If you’ve lost or locked your keys, we’ll attempt a retrieve, arrange a replacement or transport your vehicle to an authorised repairer.

Roadside Assistance Inclusions

Towing / Transportation

If you’ve broken down, we’ll transport your vehicle to the nearest Mazda Dealership or a designated location within 50km.

Roadside Assistance Inclusions

Accident Coordination

Following an accident, we’ll coordinate towing, provide advice and if required coordinate alterative transport.

Roadside Assistance Inclusions

Bogged Vehicle

We’ll recover bogged vehicles when the conditions are safe. If specialist equipment is required, additional costs will be incurred.

Roadside Assistance Inclusions

Urgent Message Relay

Following a breakdown or accident, we’ll relay urgent messages to your family, friends or associates.

Roadside Assistance Inclusions

Taxi

If your vehicle has broken down and must be transported to the nearest authorised repairer, we’ll provide up to $110 for a taxi.

Roadside Assistance Portal Full Terms and Conditions
Mazda Insruance

Mazda Insurance

If you love the feeling of Zoom-Zoom, make sure it's protected by the people who inspired it. To purchase any of the Mazda Insurance Plans below, please contact Mount Gravatt Mazda or call 1300 746 815.

Plans to Suit You

Plans to Suit You

Choose from a variety of covers designed exclusively for Mazda drivers.

Certified Experts

Certified Experts

Nobody knows your Mazda better than our specialist team of technicians.

Genuine Parts

Genuine Parts

Keep your Zoom-Zoom alive with the parts and panels that created it in the first place.

Make an Insurance Enquiry

Roadside Assistance & Insurance FAQs

Can I Purchase Mazda Roadside Assistance

Yes, Mazda Roadside Assistance is available for purchase - check your eligibility and read the full Terms and Conditions.

What if I have an Existing Roadside Assistance Policy?

If you have an existing Roadside Assistance Policy you are still covered 24/7, Australia wide.

For any queries on your policy please contact our dedicated team on 1800 034 411 or at Mackay Mazda

Does Mazda Offer Vehicle Insurance

Yes, we offer a range of plans designed exclusively for Mazda drivers. Please see our Insurance Plans above or contact Mackay Mazda

What should I do if my Mazda breaks down?

In the unlikely event that your vehicle breaks down, we recommend contacting Mackay Mazda Service Department immediately.

If you have Mazda Roadside Assistance, simply call 1800 034 411 at any time to access your service.